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• Support Engineer Brussel/Leuven
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  TYPE:

  infrastructure

  REGIO:

  Brussel/Leuven

  CONTRACT:

  permanent

  Support Engineer

  Job description

  • You will support users through phone or ticketing system
  • You ensure a good follow up and try to answer as many questions as possible
  • If you are unable to solve a problem you make sure that it is escalated
  • You can easily draw up reporting of your work
  • You will be responsible for all hardware and software related issues
  • You manage the basics in networking, patching, migrating and repairs
  • You know how to keep the stock up to date
  • You perform installations and updates of new software
  • You feel comfortable working in an international environment

  Profile description

  • You have a bachelor degree in IT and/or you’ve had a first experience in a service desk environment
  • We are looking for someone who has a good knowledge of Dutch and French, English is a plus
  • On a technical level, you are experienced in:
    • Windows, MS Office, Active Directory…
    • Installation and management of desktops and laptops
    • Follow up and management of repairs of all types of IT material
    • Hardware: Q-tek, Zips, Palm, Blackberry, printers, scanners
    • Telephony and Networking (CCNA is an asset)

  REAGEER